Policy privacy - Zilux

Effective Date: September 22, 2025

Zilux values the privacy and protection of personal information of its clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information in compliance with Law 25 (Québec) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following personal information when you interact with our website (www.zilux.com):

Name, email address, phone number, company name, and project details submitted through our forms.

Technical information collected via cookies and analytics tools (e.g., Google Analytics, LinkedIn Ads, Facebook Pixel), including browsing activity, IP address, and device information.

We do not collect or process any financial or payment-related information through our website.

2. Use of Information

We use personal information to:

Respond to inquiries and provide requested information.

Develop, market, and promote our products and services.

Manage client relationships and projects.

Analyze website traffic and improve user experience.

Ensure compliance with legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for analytics, performance, and targeted advertising. Visitors may adjust their browser settings to refuse or disable cookies, but some features of the site may not function properly.

4. Storage and Retention

Personal information collected may be stored on servers located outside Québec. However, any data we extract, and store internally is retained securely in Québec, Canada.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer period is required by law. For example:

Client and project records may be retained for up to 7 years.

Marketing communications are retained until you unsubscribe or withdraw consent.

5. Disclosure of Information

We do not sell or share personal information with third parties. Information is only used internally by Zilux employees for business purposes.

6. User Rights

In accordance with Law 25, you have the right to:

Access the personal information we hold about you.

Correct or update inaccurate information.

Request deletion of your information, subject to legal or contractual restrictions.

Withdraw consent for marketing or data processing at any time.

To exercise these rights, please contact us at info@zilux.com

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7. Security Measures

We use reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

8. Privacy Officer

Zilux has appointed a Privacy Officer responsible for ensuring compliance with Law 25.

Contact: info@zilux.com

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, technologies, or legal requirements. Updates will be posted on this page with the revised effective date.